FAQ
Frequently asked questions
Siraya Tech Cast and Phrozen Castable Wax-Like are kept in stock. Other castable resins can be sourced on request for recurring partners with specific burnout or investment requirements.
The Halot X1's 14 × 19 μm pixel size resolves features down to approximately 0.15 mm. Prong tips, micro-pavé seats, and fine lettering are printable when the file geometry and support strategy are set up correctly.
211.68 × 118.37 × 200 mm — large enough for oversized cuff bangles, multi-piece bridal sets on a single plate, or batch runs of 20+ ring patterns per print.
STL is the fastest path to a quote. 3DM, STEP, STP, OBJ, and ZIP folders of related files also work. PDFs and reference images are helpful context but not printable on their own.
Send the cleanest solid mesh you have. Walls thicker than 0.4 mm, no unresolved booleans, no inverted normals. If a file has known issues, flag them at upload — catching problems before production is always cheaper than catching them after.
Burnout schedule depends on the resin. Vectrix ships the manufacturer's recommended schedule with every castable job so your caster has it in hand. Siraya Tech Cast uses a standard jewelry burnout with a top temperature of 730°C / 1350°F held for 1–2 hours. Specific schedules ship with every castable job.
Yes. The 14 × 19 μm pixel size handles pavé seat geometry, micro-prong arrays, and bead-set patterns. File review confirms printability before quoting — if a detail is too fine for the printer, Vectrix flags it upfront.
Share the caster's requirements at upload. Vectrix matches resin choice and pattern strategy to the caster's workflow when possible, and flags any mismatch before quoting.
Yes. NDAs are available on request for recurring partners and white-label work. Standard intake already treats all files as confidential.
Rush (24–48 hours) is offered subject to queue availability. Reach out before uploading if the timeline is tight — Vectrix confirms whether a rush slot is open before quoting.
If a pattern or prototype misses spec because of Vectrix's process, it's reprinted fast at no additional cost. File-level issues (CAD errors, unresolvable geometry) are flagged before printing, not after.
No. Vectrix accepts single-piece jobs and does not require minimum quantities.
Quote first, pay after approval. Once a quote is approved, an invoice link is sent. The job enters the queue after payment.