Contact
Get in touch when upload isn't the right first step.
For rush exceptions, partner setup, unusual files, and recurring workflow questions that need discussion before submitting a job.
Use contact when
The job needs discussion before it needs intake.
Upload is the fastest path for ready files. Contact is better when the decision itself still needs help.
- 01
Rush exception
Reach out first when the timeline is unusual and you need to know whether rush is even realistic.
Especially helpful under same-day decision pressure.
- 02
Partner setup
Reach out when you want recurring trade terms, white-label support, or a smoother reorder process for future jobs.
Best for repeat jewelers and CAD partners.
- 03
Unusual job requirements
Reach out when the file, caster requirements, or production constraints are different enough to warrant a conversation first.
Complex work benefits from a quick chat.
Trade accounts, CAD partners, and repeat work
Vectrix is built for recurring relationships as much as one-off jobs. Repeat clients get streamlined quoting, faster queue placement, and smoother handoffs as the workload grows.